Vpinch provides an end to end communication software where user can directly contact with you Invoice communication representative and get complete information and queries that need to be serviced ..This process goes on like this once when customer dials your service center which can be by their registered number or as the casual call a record will be updated to our central database which checks for the user authentication and display any previous history logged in the database..which will be initiated through the Welcome message. Followed by the details of the service provided by the organization and waits for choice of the input to be updated by the user once if correct choice has been entered corresponding service will be invoked which will be handled manually or through the automated system once you are confirmed with the service needed you can raise your query which will be processed and solutions will be passed on to the customer. This will help to build a bridge between customer and the organization to process in long term basis.
Along with this you have the option of Live Email chat where the request will be processed on by the service executive.